There is no 'Buy' button. How do I buy the game?
Since Kickstarter is a crowdfunding platform, you have to click the “Back This Project” button to buy the game. Think of it like a pre-order. When you click, you can select which version of the game you want ($25, $35, etc). You will not be charged for the game until the project concludes.
Last updated: August 21, 2019 10:56
Do I get the game if I pledge $5?
We appreciate every pledge! In order to receive the physical game that requires a pledge of $25 for early bird special or $30 after the first 48 hours of launch. We thank all of you that support us in any way. With a $5 pledge you will get access to our pledge manager once the campaign ends in order to add items à la carte.
Last updated: August 21, 2019 10:56
I pledged and the page shows my order, but there was no option to enter my address. How will you know where to send the game?
Once our 30-day Kickstarter campaign concludes, we will send you a survey. It will ask you for all the details we need, including your address, contact details, etc.
Last updated: August 21, 2019 10:56
I bought the game. When will I get it?
The game will be delivered December 2019.
Last updated: August 21, 2019 10:56
Once a level is unlocked, will the bonus be added to all the versions, even if they were purchased on Day 1?
As unlocks are reached, all add-ons will be valid for anyone who has pledged. Keep coming back every day for update, each goal is a new surprise!
Last updated: August 21, 2019 10:56
I do not live in the US. Will you ship my game to my country?
When you select your pledge you will be able to view a list of countries that we ship to.
Last updated: August 21, 2019 10:56
Why is shipping so expensive for rest of world?
We have tried our best to offer the most competitive rates to make sure the game is affordable for you, while still providing reliable delivery. All duties & taxes have been taken care of so that you are only paying shipping to your destination.
Last updated: August 21, 2019 10:56
Where can I submit proof of challenges?
You can submit proof of challenges to Half Truth social media on Instagram & Facebook: @HalfTruthGame.
Last updated: August 21, 2019 10:56
I have a question, but I don’t know who to reach out to. Do you have a contact person?
You can either leave a comment, send us a message on the Kickstarter page, or email [email protected]!
Last updated: August 21, 2019 10:56
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.